We are anticipating a busy end of the year for parcel and letter deliveries. E-commerce continues to grow, and international shopping days Singles’ Day, Black Friday and Cyber Monday are the busiest time for parcel deliveries. Posti also delivers Christmas greetings abroad, and they need to be sent out soon.
”Christmas is the time for caring, and we at Posti want to deliver people’s greetings to each other.
Our goal during Christmas, like always, is a satisfied customer – meaning each item arrives on time at the right place,” says Jarmo Ainasoja, responsible for the success of Posti’s Christmas.
How to ensure smoother parcel deliveries – 5 tips from Posti
- Make sure that item details are correct. Select delivery type and place in the online store. Carefully fill in the recipient’s name, address, email address and mobile phone number for the delivery. If the item is cleared through customs, this information will make the process smoother. If phone number is not included, you will receive a printed notice of arrival, which takes a bit longer to arrive.
- Download the OmaPosti application. You can track your item easily in the OmaPosti app. The app will send a notification immediately when the item is ready for pickup. You can also send or return a parcel using the app.
- Don’t wait until the last moment. Online stores may run out of the most popular products when demand is high. If you have ordered products online from outside the EU, be prepared to pay VAT and don’t forget the customs clearance.
- Pick up your parcel as soon as you can. This way, you will make space for the next parcels. During the peak season, the parcel lockers are filled several times a day.
- Avoid going to the service points at rush hour. Most parcels are picked up between 4 p.m. and 6 p.m. Avoid the rush hour if you can. You can check the locations and opening hours of all of Posti’s service points here.
Send Christmas parcels, cards, and letters abroad well in advance
- It’s a good idea to be early, when it comes to sending Christmas greetings abroad.
Parcels as well as Priority cards and letters sent outside Europe must be sent by November 30 at the latest. Economy cards and letters sent outside Europe should be sent by November 23.
- Parcels as well as Priority cards and letters to Europe must be sent by December 7 at the latest. Economy cards and letters to Europe must be sent by November 30.
- Parcels as well as Priority cards and letters to the Nordic Region should be sent by December 13 at the latest (except for Denmark, December 5). Economy cards and letters to the Nordic Region should be sent by December 5 (except for Denmark, November 29).
- Parcels and Priority cards and letters to the Baltic countries must be sent by December 15. Economy cards and letters to the Baltic countries must be sent by December 8.
The final dates are subject to change. The global situation and regional differences in the pandemic may affect deliveries. Up-to-date information can be found on our website.
Posti’s customer service expands its opening hours
- Posti’s customer service is expanding its hours for the Christmas season. Customer service is open from November 14 until January 8:
On weekdays from 8 a.m. to 8 p.m.
- On Saturdays and Sundays from 9 a.m. to 4 p.m.
You can find schedules, information and tips related to Christmas from Posti’s Christmas site. The site also offers information about Posti’s service points and parcel lockers.
Posti and Vesala’s new Christmas carol ”Kirje joulupukille” reveals what people want from Santa this year. Every year, Santa receives hundreds of thousands of letters from across the world. This year, the content of those letters has been turned into a song that describes people’s biggest wishes. Kirje joulupukille is available on Spotify and YouTube.