During the past five years, a revolution has occurred that has upended the taxi industry in cities around the world. Is a similar revolution about to occur for urban buses?
Some argue that the main distinctive features of UberX and Lyft are smartphone-based ride hailing and the controversial relationship between the companies and drivers. I argue that the biggest change has been regulatory.
These new taxi services have sidestepped long-standing municipal regulations that had restricted the number of cabs and kept prices high. In many ways, this innovation has been friendly to transit, as taxis and transit complement each other for city dwellers who choose not to own a car.